91 lines
2.8 KiB
PHP
91 lines
2.8 KiB
PHP
<?php
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namespace app\admin\controller;
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trait CustomerInfoExtractor
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{
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/**
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* 提取完整客户信息
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*/
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public function extractCustomerInfo(string $chatText, array $serviceTypes): array
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{
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return [
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'nickname' => $this->extractNickname($chatText),
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'city' => $this->extractCity($chatText),
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'district' => $this->extractDistrict($chatText),
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'address' => $this->extractAddress($chatText),
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'phone' => $this->extractPhone($chatText),
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'remark' => $this->extractRemark($chatText),
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'services' => $this->extractServices($chatText, $serviceTypes),
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];
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}
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protected function extractNickname(string $text): ?string
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{
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if (preg_match('/^(.*?)\s*-->/u', $text, $match)) {
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return trim($match[1]);
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}
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return null;
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}
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protected function extractCity(string $text): ?string
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{
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if (preg_match('/(北京|上海|广州|深圳|武汉|成都|重庆|杭州|南京|天津|西安|苏州|郑州|长沙|青岛|合肥|福州|厦门|南昌|昆明|大连|宁波|无锡|哈尔滨|长春|石家庄|南宁|贵阳|兰州|呼和浩特|乌鲁木齐)/u', $text, $match)) {
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return $match[1];
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}
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return null;
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}
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protected function extractDistrict(string $text): ?string
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{
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if (preg_match('/([\p{Han}]{1,10}区)/u', $text, $match)) {
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return $match[1];
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}
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return null;
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}
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protected function extractAddress(string $text): ?string
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{
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if (preg_match('/(湖北省|四川省|北京市|上海市|重庆市|[\p{Han}]+省)?[\p{Han}]+市\s*[\p{Han}]+区.*?(\d+栋.*?室)/u', $text, $match)) {
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return $match[0];
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}
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return null;
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}
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protected function extractPhone(string $text): ?string
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{
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if (preg_match('/1[3-9]\d{9}/', $text, $match)) {
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return $match[0];
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}
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return null;
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}
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protected function extractRemark(string $text): ?string
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{
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if (preg_match_all('/https?:\/\/[^\s]+/i', $text, $matches)) {
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return implode(', ', $matches[0]);
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}
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// 其他软件/售后/推广语也可加关键词检测
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if (str_contains($text, '软件下载') || str_contains($text, '自动发货')) {
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return '可能包含软件下载或推广信息';
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}
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return null;
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}
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protected function extractServices(string $text, array $serviceTypes): array
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{
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$cleaned = array_filter(array_map('trim', $serviceTypes));
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usort($cleaned, fn($a, $b) => mb_strlen($b, 'UTF-8') - mb_strlen($a, 'UTF-8'));
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$matched = [];
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foreach ($cleaned as $service) {
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if (mb_stripos($text, $service) !== false) {
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$matched[] = $service;
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}
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}
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return $matched;
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}
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} |