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xman
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@ -246,92 +246,67 @@ class Kpidispatcher extends Backend
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$max_score = $template->max_score??100;
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if(!empty($data)){
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foreach ($data as &$datum){
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//利润率 = 总业绩/总成效额
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$datum->performance_rate = $this->_calc($datum->performance,$datum->total,4,true);
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//转化率 = 完单数 / 总订单数
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$datum->trans_rate = $this->_calc($datum->finish_num,$datum->count_num,4,true);
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//变现值 = 总业绩 / 总订单数
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$datum->cash_value = $this->_calc($datum->performance,$datum->count_num,2);
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//客单利润 = 总利润 / 完单数
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$datum->performance_avg = $this->_calc($datum->performance,$datum->finish_num,2);
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//客单价 = 总成效额 / 完单数
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$datum->total_avg = $this->_calc($datum->total,$datum->finish_num,2);
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if(!empty($datum->dispatch_admin_id)){
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$datum->admin_user = Admin::where('id',$datum->dispatch_admin_id)->value('nickname')??'系统';
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}else{
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$datum->admin_user = '系统';
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}
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foreach ($data as &$datum) {
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// 常规字段计算
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$datum->performance_rate = $this->_calc($datum->performance, $datum->total, 4, true);
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$datum->trans_rate = $this->_calc($datum->finish_num, $datum->count_num, 4, true);
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$datum->cash_value = $this->_calc($datum->performance, $datum->count_num, 2);
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$datum->performance_avg = $this->_calc($datum->performance, $datum->finish_num, 2);
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$datum->total_avg = $this->_calc($datum->total, $datum->finish_num, 2);
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$datum->avg_time_diff = $this->_calc($datum->avg_time_diff, 3600, 4);
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// 管理员名称
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//派单员数量不多，循环中查
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$datum->admin_user = !empty($datum->dispatch_admin_id)
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? Admin::where('id', $datum->dispatch_admin_id)->value('nickname') ?? '系统'
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: '系统';
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$datum->id = $datum->dispatch_admin_id;
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// 初始化 KPI 总分
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$kpi_total = 0;
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//kpi
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//转化率
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$datum->zhl_score = 0;
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$datum->zhl_target_value = $kpiItem[KpiItem::ATTR_ZHL]['target_value']??0;
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$datum->unit = '';
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if(!empty($kpiItem[KpiItem::ATTR_ZHL])){
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$datum->zhl_score = $this->_kpi_score($datum->trans_rate,$kpiItem[KpiItem::ATTR_ZHL]);
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$kpi_total += $datum->zhl_score;
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//$datum->zhl_unit = $kpiItem[KpiItem::ATTR_ZHL]['unit'];
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}
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//利润率
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$datum->lrl_score = 0;
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$datum->lrl_target_value = $kpiItem[KpiItem::ATTR_LRL]['target_value']??0;
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if (!empty($kpiItem[KpiItem::ATTR_LRL])) {
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$datum->lrl_score = $this->_kpi_score($datum->performance_rate, $kpiItem[KpiItem::ATTR_LRL]);
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$kpi_total += $datum->lrl_score;
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//$datum->lrl_unit = $kpiItem[KpiItem::ATTR_LRL]['unit'];
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}
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// 定义 KPI 计算配置
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$kpiMap = [
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KpiItem::ATTR_ZHL => ['field' => 'trans_rate', 'score_field' => 'zhl_score', 'target_field' => 'zhl_target_value'],
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KpiItem::ATTR_LRL => ['field' => 'performance_rate','score_field' => 'lrl_score', 'target_field' => 'lrl_target_value'],
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KpiItem::ATTR_PDSX => ['field' => 'avg_time_diff', 'score_field' => 'pdsx_score', 'target_field' => 'pdsx_target_value', 'reverse' => true],
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KpiItem::ATTR_PCCGL => ['field' => 'succ_rate', 'score_field' => 'pccgl_score', 'target_field' => 'pccgl_target_value'],
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KpiItem::ATTR_LRSFS => ['field' => 'worker_num', 'score_field' => 'lrsfs_score', 'target_field' => 'lrsfs_target_value'],
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];
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//派单时效
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$datum->pdsx_score = 0;
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$datum->pdsx_target_value = $kpiItem[KpiItem::ATTR_PDSX]['target_value']??0; //秒
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if (!empty($kpiItem[KpiItem::ATTR_PDSX])) {
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$datum->pdsx_score = $this->_kpi_score($datum->avg_time_diff, $kpiItem[KpiItem::ATTR_PDSX],$fande=true);
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$kpi_total += $datum->pdsx_score;
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//$datum->pdsx_unit = $kpiItem[KpiItem::ATTR_PDSX]['unit'];
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}
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//派单成功率
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// 单独处理 success rate（派单成功率）
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$datum->succ_rate = $this->_calc($datum->finish_num, $datum->count_num, 4, true);
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$datum->pccgl_score = 0;
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$datum->pccgl_target_value = $kpiItem[KpiItem::ATTR_PCCGL]['target_value']??0;
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if (!empty($kpiItem[KpiItem::ATTR_PCCGL])) {
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$datum->pccgl_score = $this->_kpi_score($datum->succ_rate, $kpiItem[KpiItem::ATTR_PCCGL]);
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$kpi_total += $datum->pccgl_score;
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//$datum->pccgl_unit = $kpiItem[KpiItem::ATTR_PCCGL]['unit'];
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}
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//录单师傅数
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$datum->lrsfs_score = 0;
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$datum->lrsfs_target_value = $kpiItem[KpiItem::ATTR_LRSFS]['target_value']??0;
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$datum->worker_num = $datum->worker_num ?? 0;
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if (!empty($kpiItem[KpiItem::ATTR_LRSFS])) {
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$datum->lrsfs_score = $this->_kpi_score($datum->worker_num, $kpiItem[KpiItem::ATTR_LRSFS]);
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$kpi_total += $datum->lrsfs_score;
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// 批量处理 KPI 项
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foreach ($kpiMap as $attr => $conf) {
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$item = $kpiItem[$attr] ?? null;
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$datum->{$conf['score_field']} = 0;
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$datum->{$conf['target_field']} = $item['target_value'] ?? 0;
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if ($item) {
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$reverse = $conf['reverse'] ?? false;
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$value = $datum->{$conf['field']};
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$score = $this->_kpi_score($value, $item, $reverse);
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$datum->{$conf['score_field']} = $score;
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$kpi_total += $score;
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}
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}
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// KPI 总分和比值
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$datum->kpi_total = bcadd($kpi_total, 0, 2);
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$datum->kpi_value = $this->_calc($kpi_total, $template->score ?: 1, 2);
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// KPI 奖金
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if ($datum->kpi_value <= 0) {
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$datum->kpi_money = 0;
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} else {
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$datum->kpi_money = bcmul($datum->performance,$datum->kpi_value,4);
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$money = bcmul($datum->performance, $datum->kpi_value, 4);
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$datum->kpi_money = $money > 0 ? bcdiv($money, 100, 2) : 0;
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}
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if($datum->kpi_money <= 0){
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$datum->kpi_money = 0;
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}else{
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$datum->kpi_money = bcdiv($datum->kpi_money,100,2);
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}
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}
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$newData[] = $datum->toArray();
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}
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}
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@ -367,34 +342,30 @@ class Kpidispatcher extends Backend
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private function _kpi_score($num, $item, $fande = false)
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{
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//完成值/目标值*单个指标分*权重
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$target = $item['target_value'] ?? 1;
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$target = $target == 0 ? 1 : $target; // 避免除以0
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if($item['target_value'] == 0){
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$item['target_value'] = 1;
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}
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// 计算得分比例
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if ($fande) {
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//哦哦 如果定的是10分钟，完成的为15分钟，则1-(15-10）/10
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//这个还要区分是超过10还是小于10，超过10了就上面的，没超过就是1 + （10-完成值）/10
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if($num > $item['target_value']){
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$rate = bcdiv(($num-$item['target_value']),$item['target_value'],4);
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$rate = bcsub(1,$rate,4);
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$diff = bcsub($num, $target, 4);
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$rate = bcdiv(abs($diff), $target, 4);
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// 方向判断：小于目标加分，超过目标扣分
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$rate = $num > $target
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? bcsub(1, $rate, 4)
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: bcadd(1, $rate, 4);
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} else {
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$rate = bcdiv(($item['target_value']-$num),$item['target_value'],4);
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$rate = bcadd(1,$rate,4);
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}
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}else{
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$rate = bcdiv($num,$item['target_value'],4);
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$rate = bcdiv($num, $target, 4);
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}
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// 得分 = 比例 × 指标分数 × 权重
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$score = bcmul($item['score'], $rate, 4);
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$score = bcmul($score,$item['pivot']['rate']/100,2);
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$weight = isset($item['pivot']['rate']) ? $item['pivot']['rate'] : 100;
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$score = bcmul($score, bcdiv($weight, 100, 4), 2);
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if($score<= 0){
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$score = 0;
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return max($score, 0); // 保证非负
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}
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return $score;
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}
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